Information & Directions
Important Information
Reception hours
Reception hours are 8:00am to 4:00pm, Monday to Friday.
Check-in / Check-out times
Check-in is from 2pm and we ask that you vacate your room by 10am. After hours check-in is available but must be arranged with reception beforehand.
Cancellation Policy
Due to our small size and high demand, late booking cancellations have a considerable effect on us. Therefore, notice of cancellation received within 7 days of check-in will incur a 100% cancellation fee for all nights that fall within that period. Additionally, bookings must be secured with a credit card or total payment upfront. We strongly suggest that guests purchase adequate travel insurance before they travel particularly if you are flying in as if a flight does get cancelled we cannot refund a booking.
Alcohol
Greenhoose is adjacent to Lockhart River Aboriginal Shire Council’s alcohol restricted area. Portland Roads Road and Frenchman’s Road in Lockhart River are specified roads where a ‘bona fide traveller’ exemption may be applicable for people travelling through the restricted area. Guests who are bona fide travellers can transport and consume their own alcohol during their stay with us, however alcohol cannot be purchased at Greenhoose. For more information visit the Queensland Government website or call 13 QGOV (7468).
Phone Reception
Telstra Mobile 3G phone coverage is available at Greenhoose, as well as Lockhart River Township however there are distances in-between where signal may be lost.
Getting Here
Greenhoose is located off the Peninsula Development Road (PDR) towards Lockhart River, approximately 800km north of Cairns. It is a remote area yet can be reached via road or plane. If travelling by road, it is advisable that your vehicle is well-maintained and well-equipped. Leaving from Cairns, fuel stops can be made at Lakelands, Laura, Hann River Roadhouse, Musgrave Telegraph Station, Coen and Archer River Roadhouse. Be aware that there are creek crossings and dirt roads so be sure to check out RACQ Road Conditions prior to travel for alerts and hazards. If you’re flying, flights can be booked through Skytrans. Lockhart River airport is a 10 min drive from Greenhoose. Contact us if you require pickup / drop off from the airport and we can arrange a shuttle.